Water Damage Seattle Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at waterdamageseattle.org ("Site") and your interactions with Water Damage Seattle ("Company," "we," "us," or "our") when inquiring about or scheduling emergency water mitigation, flood cleanup, structural drying, and related restoration services across Seattle and King County, Washington.

1. Acceptance of Terms

By accessing, browsing, or using this Site, or by placing a telephone call to our emergency dispatch line, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must discontinue your use of this Site immediately.

2. Nature of Website Content & Informational Scope

The information, guides, equipment descriptions, and FAQs provided on this Site are intended solely for general informational and educational purposes. Nothing on this website constitutes a formal on-site structural inspection, engineering evaluation, insurance claim diagnosis, or legally binding quote. Actual restoration scopes, drying plans, and pricing can only be determined through physical on-site assessment by certified technicians.

3. Service Dispatch & Work Authorization

Contacting us via telephone at (877) 540-0916 allows you to discuss your property loss and request emergency dispatch. A phone consultation does not by itself establish a binding work contract. Prior to beginning water extraction, demolition, or equipment deployment, a property owner or authorized representative must execute written work authorizations and agree upon terms regarding insurance claim billing, deductibles, or private payments.

4. User & Property Owner Responsibilities

Property owners and occupants are responsible for providing lawful and safe access to the premises, notifying technicians of known hazards (including structural instability, asbestos, lead paint, or live electrical hazards), and taking reasonable immediate safety precautions—such as shutting off the main water valve if safely accessible—without endangering human life.

5. Intellectual Property Rights

All original content, text, graphics, logos, icons, and page designs on this Site are the proprietary property of Water Damage Seattle and protected under United States copyright and trademark laws. You may not reproduce, copy, scrape, distribute, or create derivative works from this Site without our prior written consent.

6. Disclaimer of Warranties

This Site and its contents are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. We do not warrant that site functions will be uninterrupted or error-free, that defects will be corrected immediately, or that this site is free of viruses or other harmful components.

7. Limitation of Liability

To the maximum extent permitted by applicable Washington State law, Water Damage Seattle, its affiliates, officers, and contractors shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, this Site or reliance on general web information during a property emergency.

8. Third-Party Links

Our Site may contain links to third-party resources or mapping services for convenience. We have no control over the content, security, or privacy policies of third-party websites and assume no liability for your interactions with them.

9. Governing Law & Dispute Resolution

These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Washington, without regard to conflict of law rules. Any legal claim or dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the state courts located in King County, Washington.

10. Modifications to Terms

We reserve the right to revise these Terms of Service at any time without prior notice. The most current version will always be posted on this page with an updated modification date. Continued use of the Site after revisions indicates your acceptance of the updated Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us by phone at (877) 540-0916.